If You Have a Loss...
Immediately report all accidents/claims to USPS Boat Insurance. You must take all reasonable steps to protect the boat from further damage. Do not start permanent repairs or dispose of damaged parts until the insurance company can inspect the damage. If you fail to follow these instructions you may void your policy and your claim could be denied. Refer to your policy booklet to comply with the requirements set forth by the Company.
You may notify USPS Boat Insurance of your claims by using one of the contact numbers listed below or by submitting a claim on-line.
Important Contact Numbers:
Normal Business Hour Contact Numbers (Mon-Fri 8:00a.m. - 4:45p.m. Central Time)
USPS Boat Insurance Customer Care (Inside U.S.) - 1.800.553.1206
USPS Boat Insurance Customer Care (Outside U.S.) - 205.252.9871*
After Hours Claims Contact Numbers (Evenings, Holidays & Weekends 24 Hour Claims Service)
After Hours St. Paul/Travelers (Inside U.S.) - 1.800.257.4411 (option 4)
*For calls outside the U.S., please ask to be transferred to the Programs Department.